Zivanveda ("we", "us") operates zivanveda.shop. This page explains how we collect, use, and protect your personal information.
1. Information We Collect
When you fill our order/enquiry form, we collect:
- Your name
- Mobile phone number
- Health concern / problem description
- Duration of the problem
We also automatically collect your IP address and browser information for security purposes.
2. How We Use Your Information
- To call you back and assist with your order
- To deliver the product you ordered
- To send relevant health information (only if you consent)
- To improve our services
3. Data Sharing
We do not sell or rent your personal data to any third party. Your information is only shared with our internal sales team and delivery partners (for order fulfilment only).
We use Facebook (Meta) Pixel to measure ad performance. Meta may receive anonymised event data. See Meta's Privacy Policy.
4. Data Storage
Your data is stored securely on our servers in India and in a private Google Sheet accessible only to our team. We retain data for up to 2 years or until you request deletion.
5. Your Rights
- Request access to your data
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, email: support@zivanveda.shop
6. Cookies
We use cookies for Facebook Pixel tracking and to remember your session. By using our site you consent to cookies. You can disable cookies in your browser settings.
7. Health Disclaimer
The information on this website is for general informational purposes only. Our product is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified physician before starting any supplement.
8. Contact
Zivanveda
Email: support@zivanveda.shop
Website: zivanveda.shop